Company Overview

Gibb Medical & Rescue, based in the UK with offices in the USA and Europe, are leaders in the provision of high-quality pre-hospital and in-hospital care training, clinical governance, medical equipment and offshore medics. Founded in 2005, our mission is to enhance the standards of immediate medical care through comprehensive training programs, cutting-edge resources, and expert-led clinical governance.

At Gibb Medical & Rescue, we are committed to empowering first responders, healthcare professionals, and organisations across various sectors with the skills and knowledge needed to provide effective medical intervention in critical situations.

Our team of highly experienced clinicians and educators is dedicated to delivering evidence-based training tailored to the unique needs of each client. We pride ourselves on our ability to adapt and innovate, ensuring that our training programs and services remain at the forefront of best practice in trauma care. With a focus on quality, reliability, and excellence, Trauma Resus has established itself as a trusted partner for organisations seeking to enhance their emergency preparedness and response capabilities. Our commitment to improving outcomes for individuals in critical situations drives us to continually expand our reach and impact.

Discover more at www.gibbmedicalrescue.com

Role Summary

The Administration Apprentice will play a key role in supporting the team in carrying out daily office administration tasks. This role would suit someone who is self-motivated, highly organised, proactive, and who enjoys being a valued member of a team.

What you’ll be doing

• Answer and transfer calls with a courteous and professional manner and take accurate messages ensuring these are passed on to the relevant person.
• Emailing documents.
• Collating paperwork.
• Filing and scanning documents. 
• Assist with expediting reports when required.
• Assist with stock counting and data input duties.
• Taking minutes and actions.
• Keeping attendance records.
• Creating and emailing quotations.
• Making hotel bookings, and travel arrangements.
• Order stationery.
• Additional / ad hoc duties as required to meet the needs of the business.
• Assist with the coordination of travel and accommodation arrangements for offshore medical personnel.
• Support the HR record keeping of the service with documentation processing, helping to maintain personnel records.
• Provide administrative support for the electronic management system of medical equipment and medicines.
• Aid the clinical governance team with administrative tasks including helping to coordinate schedules, assisting with meeting and audit record maintenance, and supporting documentation completion when required.
• Assisting with the monthly stock take of warehouse items, checking inventory numbers and goods for any damage
• Assisting with the replenishment and servicing of rental items, ensuring electronic records are kept up to date.
• Assisting with the picking, packing and dispatching of goods
• Assisting with the processing of goods (and their unique identifiers) in and out using the inventory management system and the electronic record-keeping system 
• Assisting with the maintenance of stock records (including expiry dates, lot/batch numbers) for compliance
• Communicating effectively and working closely with colleagues in the team and in the office.
• Reporting any concerns, problems, incidents, or accidents in accordance with Company policy.
• Dealing with customer enquiries via email and telephone
• Adhere to all Company Health & Safety, Quality, and Security compliance standards.

What we’re looking for

We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements

• Previous office administration / work experience advantageous
• Good communication skills (verbal and written)
• Self-motivated and highly organised, able to multitask and work to tight deadlines
• High focus on accuracy and attention to detail
• Proactive and able to use initiative
• Team player with a flexible approach
• Good MS Office skills (outlook, word, excel)