Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarksons.com

Role Summary

We are now looking for a Product Manager to join our London office.

You will help drive and shape the future development of projects in line with the overall goals of the business within the Operations stream.

Building relationships with stakeholders, to ensure you understand the customer needs which must align with the product and engineering teams to ensure the business goals, vision and met.

This is a key role as we build a culture of true customer-led product design through data-driven solutions and deepen our product set.

You will be providing product management and analysis work relating to business/systems requirements on existing systems for various departments. This may include some application support, testing and training on the solutions developed in-house or externally.

What you’ll be doing

• Partnering with key stakeholders to define the strategy, vision, and roadmap for growing the existing product and scaling this globally.
• Collaborate with the Engineering Manager and Tech Lead in determining and maintaining the product delivery roadmap.
• When required, you should be able to take onboard Product Owner responsibilities and drive the product forward.
• Continuous monitoring of the product and platform, tracking and reviewing metrics to ensure delivery is being met.
• Proactively communicate and collaborate with internal stakeholders to analyse information needs and functional requirements and deliver any artefacts as needed, including user stories, change requests, and screen designs.
• Manage requirements at all stages of refinement so there is no delay to the development team in receiving sufficient clarity to deliver fit and functional features.
• Serve as the conduit between the customer community and the software development team through which requirements flow, facilitating direct dialogue between customers and technical resources where appropriate or required.
• Become the subject matter expert within the products domain and act when required.
• Effectively manage and prioritise own workload, providing regular status updates as required. Where required, plan and participate in system testing activity and user training.
• Competent in handling multiple products/features at any point in time.
• Provide guidance to others for the completion of support documentation, including user help documentation, guides and manuals and updates to the internal applications.

What we’re looking for

We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements

• 6+ years of experience in product management, including ability to champion product and UX.
• Demonstrable experience as a Business Analyst covering the full project lifecycle.
• A passion for crafting awesome products through continual experimentation, iteration, and optimisation.
• Effective communication and interpersonal skills and good attention to detail in both analysis and written.
• Good understanding of agile product development best practices.
• Strong business sense – we are building a true end-to-end solution, collaborating with other teams and the ability to identify and leverage features across the platform is key, as well as articulating the business value of such changes.
• Background within the shipping industry is a bonus.

What can you expect from us?

• In return you will have an exciting opportunity to join and be part of a leading organisation that is shaping the maritime industry. This is a fast-paced, dynamic, and highly collaborative environment where there are significant opportunities for growth and development.