Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarkson.com

Role Summary

We have an exciting new opportunity for a Junior HR Systems Administrator to join our HR team in London. The person in this role will be responsible for supporting the ongoing administration, maintenance, operation and configuration of SAP SuccessFactors, as well as support the wider technology stack within HR. You will be a key point of contact for users and reporting queries. You will also work closely with the Head of Compensation & Benefits during our annual compensation review process, and at this time will support on tasks, such as data inputting and updating employee information into our compensation system (Payscale). This role would suit someone with experience in an entry-level HR systems role or an individual currently working in HR who is looking to transition into an HR systems-focused position at an early-career or foundational level.

What you’ll be doing

System Administration and Support
• Act as the first point of contact for system user and reporting queries

• Maintain and administer the HR system with configuration such as new job titles, cost centres, work schedules.

• Support system actions based on the HR/yearly calendar (e.g., performance and pay review cycles, holiday period-end processing, renewal of the annual compliance training).
• Partner with internal colleagues across the organisation, as well as third-party vendors, as needed for system maintenance and first-line support for system issues
• Provide support for cyclical and ad-hoc activities, including projects and HR initiatives.

• Monitor and troubleshoot system integrations across business divisons
• Build relationships with various stakeholders across the business such as IT, Finance, Managing Directors.
• Undertake additional or ad-hoc duties as required to meet business needs.

Configuration and System Enhancements

• Support system changes through to implementation, ensuring testing is completed and changes are communicated effectively.
• Support system upgrade activity, ensuring that any upgrades are regression tested prior to being published
• Support in various projects such as time off configuration, integrations, implementations and other technology driven initiatives.

Data Integrity and Security
• Monitor data accuracy and integrity by performing data audits

• Identify opportunities to improve data quality and controls, and support the delivery and implementation of improvements
• Ensure the appropriate system access is maintained for individuals using permission roles
• During the annual compensation review process, work closely on tasks related to supporting this process, including but not limited to data input, reconciliation, and cleansing

• Ensure the system is maintaining best practice relating to sensitive information and the relevant regulations i.e GDPR
• Perform data uploads for annual processes such as promotions, benefit renewals and compensation review.

Reporting and Analytics
• Coordinate the preparation, production, and distribution of weekly, monthly, and quarterly reports

• Generate ad-hoc reports for the business to support data-driven decisions
• Support HR metrics or dashboards that may contribute to performance trends, business goals, process development
• Assisting with annual reporting requirements where needed such as gender pay gap reporting.

• Using excel, prepare and present data for various stakeholders

Training and Documentation
• Provide end-user support by delivering system training to new joiners and offering ongoing training as needed to ensure adoption and ease of use

• Produce and maintain system documentation, such as workbooks and training materials.

What we’re looking for
We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Resilience with the ability to persist and adapt;
• Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;

• Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements
• Some experience in an administrative position, preferably within a HR environment.

• High level of accuracy and attention to detail.
• Highly organised with the ability to prioritise and manage multiple tasks effectively.
• Ability to adapt to a fast-paced business environment.

• Willingness and ability to learn quickly.
• Proactive, with the ability to use initiative.
• Strong numeracy skills and proficiency in MS Excel (vlookups, IF statements), with a good understanding of using technology and reporting tools

• Excellent analytical and problem-solving skills.
• Strong sense of integrity, ensuring confidentiality in handling sensitive data and tasks.
• Able to remain calm, composed and resilient under pressure.

• Flexible and adaptable to meet business needs.
• Team player with good communication skills.
• Able to collaborate effectively with colleagues and external partners.

• Experience in a similar data environment is desirable but not essential.
• Knowledge or experience with SAP SuccessFactors is an advantage but not essential.