Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarksons.com

Role Summary

The Network Engineer is required to work within a highly skilled Infrastructure team to deliver exceptional 3rd line support to the global infrastructure network and deliver various network projects within tight timeframes.

What you’ll be doing

Including, but not limited to:

• Proactive monitoring of IT systems and preventative measures taken to reduce system downtime.
• Able to troubleshoot and resolve complex network issues.
• Test business applications, network, and server performance, provide performance statistics and reports, develop strategies for maintaining and improving core infrastructure.
• Work with Project Management to deliver site deployments/moves.
• Adherence to all IT security policies and assistance in enforcing and monitoring of IT security policies.
• On-call rota & regular weekend network maintenance.
• A willingness to travel is essential (domestic and overseas).
• Additional / ad hoc duties as required to meet the needs of the business.

What we’re looking for

We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements

Essential

• CCNA level certification
• At least 3 years minimum experience within an IT support/administration role
• Able to demonstrate an understanding of routing, switching, firewalls, SD- WAN and associated protocols eg BGP, OSPF
• High capacity to learn

Desirable

• Hands-on experience working on multiple vendors including Cisco & Meraki (Firewalls, AP’s and Switches)
• Experience working within the Service Now framework
• Knowledge and application of ITIL processes
• Experience monitoring, investigating, and diagnosing issues