Share this Job

Shipping Claims Analyst

Shipping Claims Analyst

Job ID:  2864
Department:  Specialised Support
Category:  Broking Operations

London, GB

Employment Type:  Permanent

Company Overview

Clarksons is the world’s leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.


To understand more about day-to-day life at Clarksons, and what you can expect from us as an employer, visit us at



Role Summary

We have an opportunity for a Claims Analyst to join our Specialised Products department in London. The person in this role will need to be familiar with and manage demurrage and expense claims from a variety of owners within the tanker market. Knowledge of the parcel chemical market is an advantage. Ideally, we are looking for someone with claims experience, who is keen to remain within the field of shipping claims and further develop their skills and knowledge base.

What you will be doing
• Review demurrage / expense claims and submit them to customers on behalf of shipowners (essential to ensure that correct supporting documentation has been presented) prior to passing to Charterers.
• Be proactive with close ‘follow up’ to ensure earliest resolution and settlement of claims.
• Provide additional analysis for key customers, highlighting why demurrage incurs and ways to improve their demurrage record.
• Offer advice and guidance to owners and charterers in order to avoid further disputes or demurrage claims.
• Whenever possible, pre-empt possible areas of dispute / offer advice and guidance to assist in the resolution of on-going disputes.
• To fulfil any additional / ad hoc duties as required to meet the needs of the business.

What we are looking for

Experience & Knowledge:
• Knowledge of shipping practices and claims experience
• An understanding of laytime calculations and ability to produce these
• Excellent attention to detail and accuracy is essential
• Excellent communication skills, both verbal and written.
• A professional telephone manner.
• Good problem solver and able to use initiative.
• Willing to work out of office hours if required on occasion.
• Good knowledge and experience using Microsoft Excel would be beneficial.