Service and Sales Administrator

Service and Sales Administrator

Job ID:  3843
Department:  Safety & Survival
Category:  Sales

Ijmuiden, NL

Employment Type:  Permanent

Company Overview

Gibb Safety & Survival is the go-to provider and Europe’s leading distributor of safety, personal protection equipment, and survival products for the energy sector. The end-user of the products we supply work across the offshore oil & gas, marine and renewable energy sectors where a normal day at the office could involve scaling offshore wind turbines, handling hazardous and toxic materials, or coming face to face with dangerously high temperatures. Our customers rely on Gibb Safety & Survival to supply them with the products and solutions they need to keep them safe, always. Our specialist sector knowledge and extensive product range enables us to add value to our customers and provide stronger advisory services across the sales, hire, and servicing of their protective wear.


Gibb Safety & Survival is part of the Gibb Group. Discover more at


Gibb is part of Clarksons – the world’s leading provider of integrated maritime services including broking, finance, port services and research. Clarksons is at the heart of global shipping and has an unrivaled reach, expertise, and depth of experience. Clarksons partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.


To understand more about Clarksons, visit us at

Role Summary

We are seeking a Services and Sales Administrator to join the team in our IJmuiden office. The role will be a combination of sales, procurement, office admin work and warehouse work, the amount of each will vary depending on the business needs of the day. The ideal candidate will have a commercial background with experience in sales, administration and warehouse tasks.

What you’ll be doing

  • Sourcing materials from our suppliers as per customer’s requests for quotation.
  • Creating quotations and making commercial offers for our customers.
  • Help maintain client satisfaction and respond and resolve customer queries in a prompt and professional manner.
  • Sales order entry and monitoring on time delivery of open sales orders.
  • Place purchase orders, updating stock system and ensure administration is kept up to date.
  • Communicating effectively and working closely with colleagues in the team and in the office.
  • Adhere to all Company Health & Safety, Quality, and Security compliance standards.
  • Additional / ad hoc duties as required to meet the needs of the business, including;
  • Picking & packing products to be dispatched locally and internationally.
  • Ensuring customers receive the correct goods on time and in excellent condition.
  • Taking deliveries and ensuring stock is sorted and processed.
  • Maintaining stock records and completing all necessary administration and recording in accordance with Company guidelines.

What we’re looking for

We invite applications from candidates who can demonstrate:

  • Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
  • Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
  • Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
  • Resilience with the ability to persist and adapt;
  • Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
  • Professional integrity and a respect for company values.

Other requirements

  • Professional Dutch & English language
  • Full clean NL driving licence
  • Excellent organisational and prioritising skills
  • Strong attention to detail and high focus on accuracy
  • Good communication skills with a courteous manner
  • Proactive and a self-starter who is able to multi-task
  • Ability to work independently as well as part of a team
  • Reliable and trustworthy with a good work ethic
  • Good IT / excel skills