Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarkson.com

DIVISION
Clarksons Port Services provides the highest standards of support with 24/7 attendance to vessel owners, operators and charters at a wide range of strategically located ports in the UK and Egypt.
We provide vessel agency, project logistics, vessel chartering, freight forwarding, warehousing, crew travel and industrial supplies. Service is our watchword.
To learn more about Clarksons Port Services, please visit us at https://www.clarksons.com/services/support/clarksons-port-services/

ROLE SUMMARY
We have an exciting opportunity for a Trainee Customs Clearance Operator to join us and be part of our Customs Clearance team in our Belfast office. You will receive training to lead you to be responsible for preparing, checking, and processing all relevant customs clearance and entries data, documentation and declarations to ensure all shipments meet applicable laws and procedures to facilitate the timely and cost-effective import of goods.

WHAT YOU WILL BE DOING

• Prepare, check and process all relevant customs clearance data, documentation and declarations to ensure all shipments meet applicable laws and procedures to facilitate the timely and cost-effective import and export of goods.

• Collect the correct documentation prior to release/delivery of cargo.

• Chase and complete customs entries clearance documents from customers, prior to cargo arrival or departure.

• Prepare and update quotes to customers, ensuring quotes are saved correctly on the system.

• Advise customers of any imposed local holds effecting planned delivery.

• Any issues causing cargo to be delayed through customs clearance on document problems must be brought to the attention of the Customs Clearance Manager.

• Provide a high level of customer service, and deal with all queries quickly and efficiently as well as provide advice and guidance on procedures.

• Import and Export clearances.

• Classify goods according to the tariff coding system and determine custom tariff numbers.

• Enter data onto relevant systems.

• Liaise with internal departments on arranging haulage with shipping lines/hauliers.

• Arrange delivery onward to the client.

• Ensure shipments are rated and invoiced correctly.

• Additional / ad hoc duties as required in order to meet the needs of the business.

SKILLS & EXPERIENCE
• Experience or exposure to customs clearance desirable
• Understanding of customs clearance desirable
• Customer service oriented
• Excellent communication skills, both written and verbal
• Conscientious, with strong attention to detail and accuracy
• High level of integrity and commitment
• Self-starter who is highly organised
• Able to use own initiative and prioritise
• Team player with a willing and flexible approach to work
• Able to learn quickly and multi-task
• Able to work well under pressure and meet deadlines
• Positive and enthusiastic, with a can-do attitude
• Good MS Office skills (Outlook, Word, Excel)