Share this Job

Customs Clearance Operator / Trainee Customs Clearance Operator

Customs Clearance Operator / Trainee Customs Clearance Operator

Job ID:  2209
Department:  Administration
Category:  Port / Agency Operations

Belfast, GB

Employment Type:  Permanent

Company Overview

Clarksons is the world’s leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.


To understand more about day-to-day life at Clarksons, and what you can expect from us as an employer, visit us at www.clarksons.com



Clarksons Port Services provides the highest standards of support with 24/7 attendance to vessel owners, operators and charters at a wide range of strategically located ports in the UK and Egypt.
We provide vessel agency, project logistics, vessel chartering, freight forwarding, warehousing, crew travel and industrial supplies. Service is our watchword.
To learn more about Clarksons Port Services, please visit us at https://www.clarksons.com/services/support/clarksons-port-services/

We have an exciting opportunity for Customs Clearance Operators to join and be part of our brand-new Customs Clearance team we are building for our Belfast office. As a Customs Clearance Operator, you will be responsible for preparing, checking, and processing all relevant customs clearance and entries data, documentation and declarations to ensure all shipments meet applicable laws and procedures to facilitate the timely and cost-effective import of goods.
If you don’t have experience or an understanding of Customs but are interested in pursuing an opportunity and career within this area, Trainee positions are available. Successful candidates will receive Customs Clearance Training.


• Prepare, check and process all relevant customs clearance data, documentation and declarations to ensure all shipments meet applicable laws and procedures to facilitate the timely and cost-effective import and export of goods.

• Collect the correct documentation prior to release/delivery of cargo.

• Chase and complete customs entries clearance documents from customers, prior to cargo arrival or departure.

• Prepare and update quotes to customers, ensuring quotes are saved correctly on the system.

• Advise customers of any imposed local holds effecting planned delivery.

• Any issues causing cargo to be delayed through customs clearance on document problems must be brought to the attention of the Customs Clearance Manager.

• Provide a high level of customer service, and deal with all queries quickly and efficiently as well as provide advice and guidance on procedures.

• Import and Export clearances.

• Classify goods according to the tariff coding system and determine custom tariff numbers.

• Enter data onto relevant systems.

• Liaise with internal departments on arranging haulage with shipping lines/hauliers.

• Arrange delivery onward to the client.

• Ensure shipments are rated and invoiced correctly.

• Additional / ad hoc duties as required in order to meet the needs of the business.

• Experience or exposure to customs clearance desirable
• Understanding of customs clearance desirable
• Customer service oriented
• Excellent communication skills, both written and verbal
• Conscientious, with strong attention to detail and accuracy
• High level of integrity and commitment
• Self-starter who is highly organised
• Able to use own initiative and prioritise
• Team player with a willing and flexible approach to work
• Able to learn quickly and multi-task
• Able to work well under pressure and meet deadlines
• Positive and enthusiastic, with a can-do attitude
• Good MS Office skills (Outlook, Word, Excel)